{"id":509,"date":"2021-05-24T02:22:35","date_gmt":"2021-05-24T00:22:35","guid":{"rendered":"http:\/\/www.lorena-hoormann.at\/?page_id=509"},"modified":"2026-05-05T15:41:32","modified_gmt":"2026-05-05T13:41:32","slug":"terms-and-conditions","status":"publish","type":"page","link":"http:\/\/www.lorena-hoormann.at\/en\/rechtliches\/agb\/","title":{"rendered":"GTC"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h1 class=\"elementor-heading-title elementor-size-default\" style=\"text-align: center;\">General Terms and Conditions<\/h1>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><section class=\"elementor-section elementor-top-section elementor-element elementor-element-07da7a2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"07da7a2\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5bf6ea8\" data-id=\"5bf6ea8\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-5191840 elementor-widget elementor-widget-heading\" data-id=\"5191840\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3>Summary<\/h3>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-6228bce elementor-widget elementor-widget-text-editor\" data-id=\"6228bce\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<div>\n<p><strong>Scope<\/strong><br \/>Lorena Hoormann provides individual and team psychological coaching, as well as training and business consulting, in accordance with these General Terms and Conditions (brief version here). By placing an order, clients are deemed to have accepted these terms.<\/p>\n<p><strong>Payment terms<\/strong><br \/>For my services, the fees agreed upon in the order confirmation will be charged. Final invoices and any interim invoices will be sent electronically and are to be paid by bank transfer to the specified account within two weeks of invoicing.<\/p>\n<p><strong>Cancellation policy and rescheduling an appointment<\/strong><br \/>Agreed-upon appointments are generally binding. The time and place of service provision will be agreed upon by the parties. Please understand that only written cancellations will be accepted.\u00a0<\/p>\n<ul>\n<li>A cancellation or postponement of <strong>Sessions in a solo setting<\/strong> is possible free of charge up to 48 hours before the appointment. After that, the fee will be charged in full.<\/li>\n<li>A rejection from <strong>Terms in a group setting<\/strong> will be subject to a \u20ac150 processing fee. If the cancellation is made less than 8 weeks before the event, 50% of the participation fee will be charged; if it is made less than four weeks before the event, the entire fee will be retained. In consultation with me, you may arrange for a replacement participant; in this case, only the processing fee will be charged.<\/li>\n<li>I reserve the right to cancel trainings and seminars up to one month prior to their commencement if the number of participants is insufficient. In this case, the participation fee will be promptly and fully refunded.<\/li>\n<\/ul>\n<p><strong>Copyright<\/strong><br \/>All documents handed out are included in the agreed-upon fee, unless otherwise agreed. The documents are intended for personal use. The copyright belongs solely to Lorena Hoormann. It is not permitted to reproduce the documents in whole or in part and\/or make them accessible to third parties without written consent. Publication, even in part, is prohibited and may be subject to criminal prosecution.<\/p>\n<p><strong>Insurance protection and liability<\/strong><br \/>Our collaboration is based on cooperation and mutual trust. In this context, it should be noted that individual and team psychological coaching, training, and consulting are self-directed processes, and specific successes cannot be guaranteed. I will support you in decision-making and change processes as a facilitator \u2013 the actual change work will be carried out by you. You bear full responsibility for yourself and your actions, both inside and outside of sessions, and will cover any damages incurred. Our collaboration does not replace psychotherapy. Participation requires normal psychological and physical resilience. Liability on my part is excluded.<\/p>\n<p><strong>Confidentiality<\/strong><br \/>Lorena Hoormann undertakes to maintain confidentiality towards third parties regarding all business, commercial, and private matters that become known in the course of her employment, even after the termination of the contract.<br \/>Lorena Hoormann is authorized to process personal data entrusted to her within the scope of the contract's purpose. All necessary measures in accordance with the current data protection law will be taken for this.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-6aa5eb8 elementor-widget elementor-widget-text-editor\" data-id=\"6aa5eb8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<div>\n<p>The full version of <a href=\"http:\/\/www.lorena-hoormann.at\/wp-content\/uploads\/2021\/05\/AGB-Langfassung-Lorena-Hoormann-2021.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline; color: #000000;\">GTC are available for download here<\/span><\/a> Ready.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":543,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-509","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AGB - Lorena Hoormann<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lorena-hoormann.at\/en\/legal\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AGB - Lorena Hoormann\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.lorena-hoormann.at\/en\/legal\/terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"Lorena Hoormann\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-05T13:41:32+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.lorena-hoormann.at\\\/rechtliches\\\/agb\\\/\",\"url\":\"https:\\\/\\\/www.lorena-hoormann.at\\\/rechtliches\\\/agb\\\/\",\"name\":\"AGB - Lorena Hoormann\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.lorena-hoormann.at\\\/#website\"},\"datePublished\":\"2021-05-24T00:22:35+00:00\",\"dateModified\":\"2026-05-05T13:41:32+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.lorena-hoormann.at\\\/rechtliches\\\/agb\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.lorena-hoormann.at\\\/rechtliches\\\/agb\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.lorena-hoormann.at\\\/rechtliches\\\/agb\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/www.lorena-hoormann.at\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Rechtliches\",\"item\":\"https:\\\/\\\/www.lorena-hoormann.at\\\/rechtliches\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"AGB\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.lorena-hoormann.at\\\/#website\",\"url\":\"https:\\\/\\\/www.lorena-hoormann.at\\\/\",\"name\":\"Lorena Hoormann\",\"description\":\"SelbstwirkKRAFT Expertin - Coaching, Training, Moderation, Unternehmensberatung\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.lorena-hoormann.at\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.lorena-hoormann.at\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.lorena-hoormann.at\\\/#organization\",\"name\":\"Lorena Hoormann\",\"url\":\"https:\\\/\\\/www.lorena-hoormann.at\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.lorena-hoormann.at\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.lorena-hoormann.at\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/Logo-1.jpg\",\"contentUrl\":\"https:\\\/\\\/www.lorena-hoormann.at\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/Logo-1.jpg\",\"width\":1321,\"height\":514,\"caption\":\"Lorena Hoormann\"},\"image\":{\"@id\":\"https:\\\/\\\/www.lorena-hoormann.at\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.instagram.com\\\/lorena.hoormann\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/lorena-hoormann\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"GTC - Lorena Hoormann","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.lorena-hoormann.at\/en\/legal\/terms-and-conditions\/","og_locale":"en_US","og_type":"article","og_title":"AGB - Lorena Hoormann","og_url":"https:\/\/www.lorena-hoormann.at\/en\/legal\/terms-and-conditions\/","og_site_name":"Lorena Hoormann","article_modified_time":"2026-05-05T13:41:32+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.lorena-hoormann.at\/rechtliches\/agb\/","url":"https:\/\/www.lorena-hoormann.at\/rechtliches\/agb\/","name":"GTC - Lorena Hoormann","isPartOf":{"@id":"https:\/\/www.lorena-hoormann.at\/#website"},"datePublished":"2021-05-24T00:22:35+00:00","dateModified":"2026-05-05T13:41:32+00:00","breadcrumb":{"@id":"https:\/\/www.lorena-hoormann.at\/rechtliches\/agb\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.lorena-hoormann.at\/rechtliches\/agb\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.lorena-hoormann.at\/rechtliches\/agb\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/www.lorena-hoormann.at\/"},{"@type":"ListItem","position":2,"name":"Rechtliches","item":"https:\/\/www.lorena-hoormann.at\/rechtliches\/"},{"@type":"ListItem","position":3,"name":"AGB"}]},{"@type":"WebSite","@id":"https:\/\/www.lorena-hoormann.at\/#website","url":"https:\/\/www.lorena-hoormann.at\/","name":"Lorena Hoormann","description":"Self-Powered Expert - Coaching, Training, Moderation, Business Consulting","publisher":{"@id":"https:\/\/www.lorena-hoormann.at\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.lorena-hoormann.at\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.lorena-hoormann.at\/#organization","name":"Lorena Hoormann","url":"https:\/\/www.lorena-hoormann.at\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.lorena-hoormann.at\/#\/schema\/logo\/image\/","url":"https:\/\/www.lorena-hoormann.at\/wp-content\/uploads\/2026\/02\/Logo-1.jpg","contentUrl":"https:\/\/www.lorena-hoormann.at\/wp-content\/uploads\/2026\/02\/Logo-1.jpg","width":1321,"height":514,"caption":"Lorena Hoormann"},"image":{"@id":"https:\/\/www.lorena-hoormann.at\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/lorena.hoormann\/","https:\/\/www.linkedin.com\/in\/lorena-hoormann\/"]}]}},"_links":{"self":[{"href":"http:\/\/www.lorena-hoormann.at\/en\/wp-json\/wp\/v2\/pages\/509","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.lorena-hoormann.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.lorena-hoormann.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.lorena-hoormann.at\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.lorena-hoormann.at\/en\/wp-json\/wp\/v2\/comments?post=509"}],"version-history":[{"count":10,"href":"http:\/\/www.lorena-hoormann.at\/en\/wp-json\/wp\/v2\/pages\/509\/revisions"}],"predecessor-version":[{"id":239974,"href":"http:\/\/www.lorena-hoormann.at\/en\/wp-json\/wp\/v2\/pages\/509\/revisions\/239974"}],"up":[{"embeddable":true,"href":"http:\/\/www.lorena-hoormann.at\/en\/wp-json\/wp\/v2\/pages\/543"}],"wp:attachment":[{"href":"http:\/\/www.lorena-hoormann.at\/en\/wp-json\/wp\/v2\/media?parent=509"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}